1. Why New Way Work exists

New Way Work is the trading name of MediaTuig B.V., a company in the Netherlands (“New Way Work” or “we”). We exist to create opportunity for talented people on Lombok, Indonesia: international editing work, without having to leave the island.

Our editors are employed by PT Starianti Administrative Center (“PT Starianti”), a company incorporated in Indonesia with offices in Mataram, Lombok, which works for us as our permanent editing team. As the employer, PT Starianti is responsible for meeting Indonesian employment law. We hold ourselves responsible for the standards on this page for everyone who works on our service. The founder owns this policy.

This policy follows the fundamental principles and rights at work of the International Labour Organization: no forced labour, no child labour, no discrimination, freedom of association, and a safe and healthy working environment.

2. How we recruit

We only recruit people who live on Lombok, and we advertise our vacancies on Lombok only. This follows from why we exist: the work comes to the island, so people do not have to leave it.

We select on skill, not on paper. A reel or portfolio of editing work weighs more than a CV or a diploma.

Our process has five steps:

• an application through our application page;

• an intro call;

• an interview;

• a demo edit on location at the PT Starianti office in Mataram;

• an offer and an employment contract.

The demo edit uses practice material and is never delivered to a client.

We may use AI to help pre-screen applications. A person reviews every application and takes every decision. No decision about a candidate is taken solely by automated means.

We do not charge candidates any fee to apply, to take part in the process or to be hired.

We keep applicant data for 4 weeks after the procedure ends, or for 1 year with the candidate’s consent. Our privacy policy explains how we handle it.

3. Employment

Our editors are employed by PT Starianti on employment contracts under Indonesian law. They are not freelancers or platform workers.

Every new team member receives a written employment contract, and we explain its terms before signing.

We and PT Starianti commit to the following for every editor:

• wages of at least the applicable regional minimum wage, paid in full and on time;

• working hours, rest days, overtime and paid leave in line with Indonesian law, with overtime only by agreement and paid as the law requires;

• social security through BPJS Ketenagakerjaan and BPJS Kesehatan, and the religious holiday allowance (Tunjangan Hari Raya, THR), as Indonesian law requires.

We plan client work within normal working hours on Lombok (UTC+8). Because of the time difference, work can progress while Europe sleeps. That is a benefit for clients, not a reason for night work.

PT Starianti handles team members’ personal data confidentially and in line with Indonesian law, including Law No. 27 of 2022 on Personal Data Protection (UU PDP).

4. Minimum age, forced labour and freedom to leave

We do not employ anyone under 18.

All work is voluntary. We do not charge recruitment fees, we do not keep identity documents and we do not withhold wages.

Team members are free to leave. They can resign with the notice period set out in their contract and in Indonesian law.

5. Equal treatment and respect

We do not discriminate in recruitment, pay, training, promotion or dismissal on grounds such as religion, ethnicity, gender, age, disability, marital status, pregnancy or political opinion. Pay depends on role, experience and performance, never on personal characteristics.

We respect religious practice, including time for prayer and religious holidays.

We do not accept harassment, bullying or violence from anyone. This also applies to how clients treat our team.

Team members are free to join a trade union, or not to join one, as Indonesian law provides.

6. Safe and healthy workplaces

PT Starianti provides a safe and healthy workplace in line with Indonesian occupational health and safety rules. Editing is screen work, so a proper workstation, regular breaks and a manageable workload matter. Team members can raise concerns about any of these at any time. Anyone may stop work and leave a situation they believe is unsafe, without consequences.

Earthquakes and volcanic activity occur in the region. In an emergency, the safety of the team comes first, before any deadline.

7. Training and growth

Every new editor starts with onboarding in our way of working: our workflows, tools and quality standards, and how client feedback works.

Our role profiles distinguish junior, mid-level and senior editors, and there is a team lead role. We give editors feedback on their work and discuss possible next steps with them. This does not guarantee a promotion or a fixed promotion timetable.

8. Raising a concern: team members

Team members can raise any concern, about pay, hours, safety, treatment or anything else, with the studio manager or directly with the founder. A concern about the studio manager can go straight to the founder. We handle concerns confidentially as far as possible and look into each one.

No one is disadvantaged for raising a concern in good faith. Raising a concern with us does not limit anyone’s rights under Indonesian law, including the right to contact the labour authorities.

9. Raising a concern: clients and others

If you are a client, or anyone else, and you have a concern about how our team is recruited, employed or treated, email info@newwaywork.nl. Include as much detail as you can; you do not need proof to raise a concern. We look into every concern and reply.

10. Review

We review this policy at least once a year. The next review is due by September 2027.