How we work together, how we handle your footage and personal data, and how we keep it all secure. Questions about any of it? Email info@newwaywork.nl.
Agreements
The contract side: terms, data processing, cancellation, support and what we don’t edit.
Terms and Conditions
The general terms and conditions that apply when your business buys video editing from New Way Work, a trading name of MediaTuig B.V.
Data Processing Agreement
The terms under which New Way Work processes personal data on your behalf when we edit your footage, as required by Article 28 of the GDPR.
Sub-processors
Who processes data for New Way Work, what they do, where they are, and on what basis data is transferred outside the EU.
Cancellation and Refunds
How to cancel or change your New Way Work plan, what happens to your points, and when money is returned.
Support and Service Levels
How New Way Work supports clients, which channels to use and what you can expect from us.
Acceptable Use and Content Rights
What we will not edit, the rights you confirm when you send us material, and how to raise a concern.
Website Terms of Use
The rules for using www.newwaywork.nl; our client work is covered by separate terms and conditions.
Privacy
How we handle personal data, cookies, retention, international transfers and AI.
Privacy Policy
How New Way Work handles personal data: what we collect, why, for how long, who receives it and what you can ask of us.
Cookie Policy
How our website and application page use browser storage, which services load, and how you control optional advertising measurement.
Data Retention and Deletion
How long New Way Work keeps each type of data, what starts the retention period, and how we delete it.
International Data Transfers
Which personal data leaves the European Economic Area when we work for you, why, and how it is protected.
AI Policy
How we use AI in our editing work, and the limits we keep to.
Security
How we protect your footage, the risks we manage, what happens after a data breach and how to report a problem.
Information Security Policy
How New Way Work protects your footage, the personal data in it and the systems we use, and who is responsible for what.
Risk Assessment
A public summary of the main information security and data protection risks in our service, how we rate them and what we do about them, including a transfer impact assessment for Indonesia.
Data Breach Procedure
How we detect, contain, assess, report and learn from a suspected or confirmed personal data breach.
Responsible Disclosure
How to report a security vulnerability in our systems, and what you can expect from us.
Company
Who we are, how we handle complaints and what we stand for.
Company Information
The legal details behind New Way Work.
Complaints Procedure
How to make a complaint to New Way Work, what happens next and where else you can go.
Responsible Employment and Human Rights
How we recruit, employ and support the editors on Lombok, and how team members and clients can raise a concern.
Anti-Bribery and Anti-Corruption
Our rules against bribery and corruption, who they apply to, and how to report a concern.
Accessibility Statement
How accessible our website is today, what we aim for and how to tell us if something does not work for you.